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Welcome to Best Practices Academy!

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Awareness II

 I think it is important to continue our conversation about awareness from earlier this Spring. Here at the Academy, we have been moving down the path of transformation with the 21 Doctors of Chiropractic (DC) who are engaged as early adopters in the National Committee for Quality Assurance (NCQA) new recognition program called the Patient-Centered Connected Care (PCCC) - P3 or P Triple C as we refer to it.  The program acknowledges the DC as an integral provider in the process of meeting the Triple Aim. In case any of you have forgotten what the triple aim is, it involves reducing cost of care, improving health of the population and improving patient experience to include quality and satisfaction. There is


Today, I want to talk a little bit about awareness. It is Spring and I am aware of the grass beginning to turn green, the trees starting to bud, and the wild turkeys around where I live are everywhere doing their thing.  I find myself some mornings wanting to tell them to keep the party down a little….goodness.  I am aware of my surroundings changing rapidly right now. I try to pay attention to those changes as I know I am an integral part of my world and what is happening around me.  I can egoically try to resist and hold back the inevitable changes or I can choose to embrace them and allow them to enrich my life and


Ok, so for all of you wondering if I passed the NCQA PCMH Content Expert exam, the answer is YES!  Yeah, glad I can report that because I didn’t have a clear understanding of how I would have addressed failing it.  The first thought I had after I received my congratulations message was how grateful I am to the person who introduced me to the concept of patient centered medial home. His name is Dr. Kevin and he is a pediatrician who was the Medical Director of a FQHC in upstate New York where I was working at that time. He was “loved” by the community for his bright orange keds shoes and his passion for involving people in their

The Whole is Greater Than the Sum of the Parts

I have been preparing for the NCQA PCMH Content Expert Exam I’m sitting for next week and last night had an interesting dream that mixed up PCMH and the Oscars.  You know how your dreams reveal important messages, well I think this dream does. I dreamt that two old houses were put together because neither of the houses was sufficient to take care of the needs of the people. The walls of the houses were opened up and the floors between them were strengthened and reinforced to bridge them together. The people who were using the houses were amazed at how much better both of the houses were once they opened the walls and strengthened the path that combined them. Everyone

Weathering the Process of Change

So in the last few blogs I have been addressing a lot about change and you may be thinking what’s up with that?  Well besides all of the previously mentions reasons…(that may require you reading the previous articles), I want to give you hope that your practice can weather the ongoing stormy waters of change.  I’m going to try to give you some ideas and resources to consider, you may choose to pass on trying any of them now, but they may simmer in the back of your mind until you feel more comfortable.  Nonetheless, I’m going to introduce or remind you, depending on your experience with change in your practice of a term called, “adaptive reserve”.  Adaptive reserve is

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