Chiropractic Staff Training 101 (4 CEU)

This course is available for purchase


Continuing Education Credits

This course is eligible for 4 CEUs in all states that accept PACE and distance learning.  View states hereEligible states indicated by 'Accepts PACE' listed next to it. PACE Pre-check states are not approved, unless noted above.

What You'll Discover
from this Course:

Becoming a member of the health care team is a demanding role involving any aspect of the patient engagement process. From the initial visit of the patient to the discharge of the patient from care, assisting the patient and the clinicians involves understanding the practice’s operations and patient treatment needs. The following topics are covered:

  • Understanding Chiropractic Care: Your new career
  • Answering Commonly Asked Questions in Chiropractic
  • Understanding Patient Evaluation & Management Encounter types
  • Advanced Multiple Appointment Scheduling
  • Understanding Patient Relations
  • Visit 1: The New Patient Experience
  • Patient Care Management for Staff
  • Fundamentals of Third Party Payment Systems
  • Acknowledging the Referrer
  • Teamwork in the Practice

This course brings the new staff hire into the understanding of the nature of the chiropractic practice, patient care, front office and billing procedures, and teamwork. Key aspects of learning how to implement patient relations and heightening the patient’s experience to brings them into a better quality of patient-centered care. 

Upon completion of this seminar, participants are expected to be able to:

  • Understand the principles of chiropractic care
  • Understand the patient experience, care management, and coding
  • Understand how to engage patients to help them understand the healing process


Scott D. Munsterman, DC FICC CPCO
Tim Wakefield, DC, DACBSP, CCST, CSCS
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